Privacy Policy
1. Who operates this website
This website is operated under the Wandao Leather brand by Dongguan Wandao Leather Co., Ltd. Our published business contact location is Dongguan, Guangdong, China. For questions about personal information, contact Kelly at [email protected] or +86 137 1278 0386. You may also contact Nora Lu at +86 189 2296 3436 through the Contact page. Effective date: 2026-11-07.
2. Information you provide
Depending on the fields you use, an enquiry may include your name, business email, telephone or WhatsApp number, company, country or market, message, material requirements and attachments. We also receive information when you correspond with our team. Please limit attachments to information needed for your project and make sure you are authorised to share information about other people. We do not need payment-card details or sensitive personal information in an ordinary material enquiry.
3. Technical information and cookies
The website and its infrastructure may process IP addresses, browser and device information, requested pages, timestamps and security events. Cookies or similar storage may support language preferences, sessions and security. Browser settings let you inspect, restrict or delete stored cookies; restricting them may affect some functions. External services that you choose, such as WhatsApp, operate under their own privacy and cookie notices. Contact us if you need information about a particular technology encountered during your visit.
4. Why information is used
We use relevant enquiry information to understand your application, respond to questions, review specifications, prepare quotations, arrange requested sampling and communicate about a potential or agreed project. Necessary records may also be used to administer the business relationship, protect the website, prevent abuse, resolve disputes and meet applicable legal obligations. We will not treat an enquiry as unlimited permission to send unrelated marketing. Any direct marketing must follow the rules applicable to its recipients and provide an effective way to object or withdraw consent where consent is used.
5. Applicable grounds for processing
Where applicable, the grounds for handling your information are steps requested before a contract or performance of an agreement; our legitimate interests in answering professional enquiries, managing business communications and protecting the website; legal obligations; and consent where required. An enquiry does not provide unlimited consent for unrelated marketing. You may withdraw consent where consent is used, without affecting earlier lawful processing. Fields marked required are needed to process the form; if you prefer not to provide them, you may use the email or telephone contact routes.
6. Recipients and service providers
Enquiry information is used by our team and, as necessary for the requested service, by providers supporting website hosting, email, security and technical maintenance. Information needed for an agreed sample shipment, test or project may be shared with the relevant logistics, testing or project provider. The information shared should be limited to the purpose. Selecting an external communication service also involves that service’s own processing practices.
7. International processing
Our team handles business enquiries in China. Information sent from another country may therefore be processed in China. External services may process information in other locations under their own notices. International processing is subject to the requirements applicable to the specific transfer. Contact us for information about the recipients and arrangements relevant to your enquiry; this notice does not claim an adequacy decision or a particular transfer agreement for every service.
8. Retention
Retention is determined by the purpose and applicable obligations. We keep enquiry correspondence and attachments while needed to assess and follow up the request or an active project. Order and transaction records are retained as needed for contractual, accounting and legal obligations, complaints or disputes. Security records are kept for investigating and preventing misuse as needed. When a purpose ends, records should be deleted or anonymised unless an applicable obligation or dispute requires continued retention. You may ask us to review whether information relating to your enquiry is still needed.
9. Your requests and rights
Depending on applicable law, you may request information, access or a copy, correction, deletion, restriction, portability or an objection to processing, and withdraw consent where relevant. Email [email protected] and identify the enquiry concerned. We may need proportionate identity information before acting on a request and will respond within applicable legal time limits. You may complain to the competent data-protection authority, including the CNIL in France where applicable. No data-protection officer or overseas representative is designated by this notice.
10. External services and security
If you choose WhatsApp or another external service, that service also processes information under its own terms and privacy notice. You may instead use the website contact route. Appropriate organisational and technical measures should protect enquiry information; no system can guarantee absolute security. This business-oriented site is not designed to solicit children’s information. Please contact the privacy address if information has been submitted in error or you believe a child’s information has been collected.
11. Updates and contact
This notice is effective from the date shown above. Material changes will be communicated as required by applicable law. For a material enquiry or a personal-information request, use the Contact page or the contact details in section 1 and explain the purpose of your message.
